Tag Archives: environment

Customer Service

12 Powerful Customer Service Questions – An Organizational View

Most companies see the ultimate value in offering superior customer service, yet many fail to recognize the numerous organizational factors that impact their ability to provide exceptional service. To attain a truly customer-focused organization, a continual assessment of the culture and every process within the organization must be maintained. Following are a list of questions to answer regarding your organization’s ability to “wow” the customers.
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